Privacy Policy

Privacy Policy: ( As updated in November, 2023 )

  1. General

In this policy, the words "we", "our", and "us" refer to MathFixer  and the privacy mechanism outlined identify personally identifiable or personal information that may be collected, how such information is used, and the choices you have regarding our use of this information.

In addition to the terms stated in Terms of Service provided under this Website/mobile application (together “Platform”), we are committed to protecting your privacy. Authorized representatives of MathFixer on a need to know basis only use any information received from you. We constantly review our systems and data to secure your personal information. We will investigate any complaint or such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible. Any User who does not agree with any provisions of this Privacy Policy and the Terms of Service is required to leave the Platform immediately. Should you disagree with this Policy (defined below) and still continue to access the Platform and provide your personal information, MathFixer  disclaim all the liabilities arising therefrom and it shall be assumed by your continued use of the Platform that you have accepted the Policy and any other online terms and conditions available on the Platform.

  1. Applicability

This privacy policy (“Policy”) applies to all Users who access the Platform and are therefore required to read and understand the Policy before submitting any Personal Information (defined hereinafter).

This Policy applies to the Platform and any other services that are owned and operated by MathFixer. Third party websites may place their own cookies or other files on the Users' computer, collect data or solicit personal information from the Users, for which MathFixer is not responsible or liable. Accordingly, MathFixer  does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does MathFixer  guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by MathFixer of the website, the website's provider, or the information on the website. MathFixer encourages the User to read the privacy policies of that such website

MathFixer  has taken all reasonable precautions to treat Personal Information as confidential with good standards that it has implemented to protect from unauthorized access, improper use or disclosure, modification and unlawful destruction or accidental loss of the Personal Information.

  1. Access

User is required to first create an account on our Platform. To create an account, a User is required to provide Personal Information as may be required during the time of registration. Other information requested on the registration page, including the ability to receive promotional offers from MathFixer, is optional. MathFixer may, in future, include other optional requests for information from the User to help MathFixer to customize the Platform to deliver personalized information to the User. Without User's agreement, MathFixer  will not share, rent or sell any Personal Information with third parties in any way other than what is disclosed in this Policy. MathFixer  may keep records of telephone calls received and made for making enquiries, registered courses, feedback or other purposes for the purpose of rendering services effectively and efficiently.

  1. Personal Information

“Personal Information” shall mean the information which identifies the User, name, identification number, email address, age, phone number, password or any financial account information provided to MathFixer  at the time of registration or any time thereafter.

  1. Automatic Information Collection

Our system may collect information that is sent over the internet without your control. Some examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the internet; login; email; password; computer and connection information such as browser type and version, operating system, and platform; course enrolled history, which we sometimes aggregate with similar information from other users to create features, reports such as popular courses, most used features etc.; the full Uniform Resource Locator (URL) click stream to, and from our Platform, including date and time; cookie number; courses or videos you viewed or searched for; the email id you used to call our customer service.

  1. Information Security

To protect the security of your Personal information during transmission, we use secure protocol as we can. To prevent unauthorized access to sensitive information, it is important for you to monitor those who have access to your password and to your computer, laptop or any other device through which your account can be accessed. Be sure to sign off when finished while using a shared computer/device.

  1. Use of your personal information

While availing our services you will provide access to MathFixer with your Personal Information. If that information is wrong, you can request us to modify or delete the same. MathFixer  will take all reasonable measures to ensure that the Personal Information is modified and used for rendering services to you and as otherwise in compliance with laws. When editing or deleting Personal Information, we may ask you to verify your identity before we can act on your request. MathFixer may at its discretion reject any request that is contrary to law, requires un-reasonable technical efforts. We do not assure that we will delete all residual copies and archives made by any third party without our knowledge and consent.

MathFixer shall use your Personal Information to communicate with you. The said communication can either be by calls, text or emails. If at any time you wish to not receive any communication from our end you can opt-out of the same by sending mail to us.

  1. Exceptions

Your Personal Information may be shared with third parties who have a need or authority to receive such information, if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to comply with (i) in response to any authority having to receive such information under law (ii) any order of court (iii) detect, prevent, or otherwise address fraud, security or technical issues (iv) protect against harm to the rights, property or safety of MathFixer , our users or the public as required or permitted by law.

  1. Sharing of Information

MathFixer  may also disclose or transfer User's personal and other information which a User provides, to another third party as part of reorganization or a sale of the assets of MathFixer  corporation division or company. Any third party to which MathFixer transfers or sells its assets will have the right to continue to use the personal and other information that a User provide to us.

To the extent necessary to provide Users with the services on the Platform, MathFixer may provide User’s Personal Information to third party contractors who work on behalf of or with MathFixer to provide Users with such services, to help MathFixer communicate with Users or to maintain the Platform. Generally, these contractors do not have any independent right to share this information, however certain contractors who provide services on the Platform, including the providers of online communications services, online payment gateway services, will have rights to use and disclose the Personal Information collected in connection with the provision of these services in accordance with their own privacy policies.

  1. Interest-Based Ads

On unaffiliated sites, MathFixer  may display interest-based advertising using information you make available to us when you interact with our Platform, content, or services. Interest-based ads, also sometimes referred to as personalized or targeted ads, are displayed to you based on information from activities such as subscription on our Platform, visiting sites that contain MathFixer content or ads. Like other online ad networks, we may use cookies, web beacons (also known as action tags or single-pixel gifs), and other technologies (collectively, “cookies”). Cookies enable us to learn about what ads you see, what ads you click, and other actions you take on our sites and other sites. This allows us to provide you with more useful and relevant ads. We do not provide any personal information to advertisers or to third party sites that display our interest-based ads. However, advertisers and other third-parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that users who interact with or click on a personalized ad or content are part of the group that the ad or content is directed towards.

  1. Revision of terms & Grievance reporting

MathFixer may update or amend this Policy at any time, with or without advance notice. In the event there are significant changes in the way MathFixer treats User's personally identifiable information, MathFixer will display a notice on the Platform or send Users an email. MathFixer’s current Policy to all information that MathFixer has about Users and their account.

Notwithstanding the above, MathFixer shall not be required to notify the Users of any changes made to the privacy policy. Should you have any concern or reject the changes in the privacy policy you can refuse to accept the amendments and opt for withdrawing your Personal Information by writing to us

If you have any compliant or grievances with respect to Website /App or Privacy Policy please write to us contact@mathfixer.com.